Last updated: March 31, 2026
Summary: Use StackXray for legitimate agency audit work. Pay your subscription. Cancel anytime. Don't abuse the service. Missouri law governs. We're not liable for indirect damages.
These Terms of Service ("Terms") govern your use of StackXray, operated by The Kern Group LLC ("Company," "we," "us"). By creating an account or using the service, you agree to these Terms. If you are using StackXray on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
For questions: hello@stackxray.io
StackXray provides automated auditing of Google marketing stack properties (Google Analytics 4, Google Tag Manager, Google Search Console, Google Ads, and Core Web Vitals) and generates reports using AI analysis. Merchant Center auditing is planned for a future release. The service is provided on a subscription basis.
We reserve the right to modify, suspend, or discontinue features of the service at any time with reasonable notice where practicable.
You may use StackXray to:
You may not use StackXray to:
Violation of these terms may result in immediate suspension or termination of your account.
Your use of StackXray involves connecting to Google APIs through OAuth. By connecting Google properties, you confirm that:
StackXray's use of Google API data is governed by our Privacy Policy and the Google API Services User Data Policy.
StackXray is offered on monthly subscription plans. Plan details, pricing, and audit limits are described on our pricing page and may be updated from time to time with notice.
Subscriptions are billed monthly in advance on the date you subscribed. All fees are in USD. Billing is processed by Stripe. By subscribing, you authorize us to charge your payment method on a recurring monthly basis until you cancel.
Each plan includes a monthly audit limit. Unused audits do not roll over to the next billing period. Audit limits reset at the start of each billing cycle.
We will provide at least 30 days' notice before increasing subscription prices. Price changes take effect at the start of your next billing cycle following the notice period.
If a payment fails, we will retry the charge and notify you by email. If payment cannot be collected after reasonable attempts, your account will be downgraded or suspended until the balance is resolved.
You may cancel your subscription at any time from your account settings under Billing. Cancellation takes effect at the end of your current billing period — you will retain full access until that date. We do not provide prorated refunds for partial months.
Upon cancellation, your account will be downgraded. Your audit history and generated reports remain accessible for 30 days after the billing period ends, after which they are permanently deleted.
All subscription fees are non-refundable except where required by applicable law, or at our sole discretion in cases of billing errors or exceptional circumstances. If you believe you were charged in error, contact hello@stackxray.io within 14 days of the charge.
Fix packages and one-time purchases are subject to a 30-day satisfaction guarantee as described at the time of purchase. To request a refund under the guarantee, contact us within 30 days of purchase.
StackXray and its underlying technology, design, and content are owned by The Kern Group LLC and protected by copyright and other intellectual property laws.
You retain ownership of your clients' data. You grant us a limited license to process that data solely to provide the service. We do not claim any ownership over your audit reports or findings.
The StackXray name, logo, and marks are trademarks of The Kern Group LLC. You may not use them without written permission.
Both parties agree to keep confidential any non-public information disclosed in connection with the service. We will not disclose your clients' data to third parties except as described in our Privacy Policy or as required by law.
StackXray is provided on a commercially reasonable efforts basis. At this stage of the product, we do not offer a formal Service Level Agreement (SLA) or uptime guarantee. We will endeavor to maintain high availability but do not warrant uninterrupted service.
We will provide advance notice of planned maintenance where possible and communicate unplanned outages through our standard channels.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that:
Audit reports are informational only. StackXray does not provide legal, accounting, or professional certification services. You are responsible for verifying findings and making your own decisions based on report output.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE KERN GROUP LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF STACKXRAY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE THREE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
You agree to indemnify and hold harmless The Kern Group LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from: (a) your use of the service in violation of these Terms; (b) your violation of any third-party rights; or (c) your violation of applicable law.
Either party may terminate the agreement at any time. We reserve the right to suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or use the service in a way that harms other users or the service.
Upon termination, your right to use the service ceases immediately. Sections that by their nature should survive termination (limitation of liability, indemnification, governing law) will survive.
These Terms are governed by the laws of the State of Missouri, USA, without regard to conflict of law principles. Any disputes arising from these Terms or your use of StackXray shall be resolved in the state or federal courts located in Missouri, and you consent to personal jurisdiction in those courts.
Before initiating any legal proceeding, you agree to first contact us at hello@stackxray.io to attempt to resolve the dispute informally.
We may update these Terms from time to time. We will notify you by email at least 14 days before material changes take effect. Continued use of the service after the effective date constitutes acceptance of the updated Terms.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and The Kern Group LLC regarding your use of StackXray. They supersede any prior agreements or understandings.